Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. Don’t worry; this issue is fixable. For some reason my macbook keyboard and trackpad are completely non-responsive. It’s true that restarting something is an ongoing joke most of the time, but it’s also great advice. So, employ this method if you’re sure about your cleaning skills or get it done by a professional. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. © 2021 Setapp Limited, NSC Campus, Mahon, Cork, T12 XY2N, Ireland. Restart your Mac. Fix Macbook Keyboard Not Working. Before you can fix the problem, first you have to determine exactly what the problem is. To reset the SMC on your MacBook, follow these steps: Shut down your MacBook. Brewing An Alternative... A Decade of Apple: Happy, Sad, Great or Worst Moments of Tech Giant. It can take up to five days before the shop is able to get the right parts and make the replacement. Here are some more tricks to make the most of your MacBook: A self-professed Geek who loves to explore all things Apple. 2) Press the Shift, Control and Option keys on the left side on your keyboard and the Power buttons at the same time. Repeat the process for a thorough clean, but remember to use compressed air along with a straw to limit the airflow. In almost all cases, the problem doesn’t seem to be with the software and are usually temporary. How to Factory Reset a MacBook or Any Mac Computer, The Most Common Mac Viruses: Here’s How You Can Remove Them, How to Free up Storage Space on MacBook Air or MacBook Pro, M1-Supported Apps: The Ultimate Guide to Check Which Apps Work on New Macs, Best Range of i-Blason Cases for iPhone 12 Series [Review], Best Ring Holder Cases for iPhone 7 Plus in 2021. They are undoubtedly very easy to follow and fixes the problem. In that case, your automatic keyboard backlighting may not trigger. The track pad works he uses a mouse it is ok the keys will not type. Also, no other external device should be connected to the Mac while you perform the process. Here, you will find the entire list of all software installed on your MacBook with their respective installation/update date. It is true; cleaning is actually a recommended solution to fix MacBook keyboard not working. Even though it won’t do the job for most, it’s worth trying since a can of air only costs a few dollars. This is a very annoying issue. Macbook Ambient Light sensors. You’re not alone. Why Hasn't Apple Adopted USB-C for iPhone? And if you are using a MacBook with a Butterfly keyboard, it might be that dust or dirt particles are hampering the key travel. Method 1: You can start by cleaning the keyboard. Secure your Mac against any issues with CMM X. Check your keyboard batteries if applicable. It chose a new keyboard design starting with the 2015 12-inch MacBook, and then brought to the 2016 overhaul to the MacBook Pro line. As mentioned earlier, dust particles in the keyboard may cause such problems with your MacBook Air or MacBook Pro. You can’t use your MacBook Air if its keyboard is not working properly. Dear Apple, here's how I solved my MacBook keyboard problem. Ever wondered how Apple laptops are so slim? If automatic light-sensing is not working properly you can disable the option to adjust the keyboard brightness automatically. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. Rotate your MacBook onto to its right side and spray the keyboard again, from left-to-right. To restart your Mac, click the Apple menu > Restart. If your keyboard or trackpad issues have just started, it’s possible that a recent change in software or settings has caused the problem. Many MacBook Air users are having issues with their keyboard. There are chances that a bug is causing the issue or some setting has been mistakenly altered. I know for a fact that the keyboard and trackpad are not the problem. For Macs with a non-removable battery: Press and hold down: Shift, Control, Option, and the power button, If your MagSage adapter changes color, you’ve reset the SMC. While you’re at it, close the lid when you shut your laptop down as well. Fix Keyboard Backlight Not Working Macbook Pro/Air If you are also experiencing backlight not working issues on Macbook Air, MacBook Pro, or MacBook then today we will troubleshoot these issues. HELP my husband’s late 2008 MacBook Pro 17 inch keyboard will not work. Lawsuits and Petitions. However, software and hardware related issues can arrive during use. Took top off to make sure keyboard connection ok to top case, is ok. If malware is to blame for whatever is happening with your Mac: Navigate to Malware Removal in the sidebar, Click Scan and delete anything suspicious if found. It might sound too basic, but we often undermine the importance of a fresh start. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. Can get on Internet et cetera but he needs to be able to type. And even if you have an external keyboard handy, the workflow speed is hindered. Clean Your Keyboard. Please come back from another device. Hold down all 4 of these keys for another 7 seconds. So, resetting them could resolve the issue. My expertise also includes curating opinionated and honest editorials. As mentioned in the beginning, the MacBook Pro keyboard may not work properly if there’s some debris or dust stuck between the keys. There are a few possible issues that could lead to your MacBook keyboard not working. Make your Mac fast and secure with CleanMyMac X. 584165. Clean Keyboard. By using MacClean, you kick it back your keyboard to work. CleanMyMac X is by far the best Mac maintenance app on the market with a whole range of tools, including a full-system cleanup, a professional uninstaller, malware scanner, a file shredder, and an ever-updating set of optimization tweaks. Setapp uses cookies to personalize your experience on our website. Turn the device off and on. It might sound too basic, but we often undermine the importance of a fresh start. It’s possible that somewhere along the line your software settings have changed and contributed to keyboard and trackpad malfunction. Why Is Samsung's Galaxy S10 Lite and Note 10 Lite a Brilliant Idea? But it does work like a charm, so do try it without fail. Say no more, we’ll get you started with Setapp real quick. The culprit might be some software settings or over-heating, especially if the device has been running non-stop for a while. If an update is available, click on Upgrade Now to initiate the OS update. There are two ways of doing so. Meantime, prepare for all the awesome things you can do with Setapp. It’s a dedicated toolkit for solving every keyboard problem through the best applications. For some reason many Mac users have reported this solves their MacBook trackpad not working issue. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. Thus, fixing your MacBook keyboard can’t be put off for very long once it’s stopped working. In general, both the keyboard as well the trackpad will be connected ultimately to … A lot of bugs and performance issues can be solved by resetting your Mac’s System Management Controller. Three action class lawsuits were filed against Apple over the Mac keyboard issues. It can also stop working due to an outdated macOS. Remember to reset both as just resetting SMC alone won’t work. Software problems might cause keyboard misbehavior. We’ve gathered the most common root causes of the issue and their possible solution, so do try them out. Let us deliver Setapp to your Mac in one click. One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. If even one spec of dust gets under a key and into the mechanism, it can lead to problems like a key repeating, sticking, or not registering hits at all. Alternatively it may be that it is the keyboard of your Mac laptop that isn't working - your MacBook, MacBook Air or MacBook Pro might be unusable because the keypad has stopped working. Possibly your MacBook keyboard and trackPad are not working smoothly because your system junk creates problems. I thoroughly enjoy discovering new hacks, troubleshooting issues, and finding and reviewing the best products and apps currently available. In some rare cases a blast of compressed air could clear the dust from the keyboard. To update your macOS, head over to System Preferences, and navigate to the Software Update section. By accessing the keyboard preferences and uncheck the option. Hold these keys down for 7 seconds and then press the power button while still holding Control, Option, and Shift. The MacBook trackpad is one of the best on the market. Don’t let your Mac be cluttered up with your system junks. It … Here are some other things I have tried: 1) External keyboard and mouse work perfectly fine. The first lawsuit was filed in May 2018 on behalf of two people who’s MacBook Pro keyboards stopped working. Rotate the Mac and repeat the process on the remaining half maintaining the left-to-right motion. Hence, it would be a good idea to clean your MacBook keyboard. Now you know the reason why your MacBook Pro keyboard is not working. What to Do If Macbook Keyboard is Not Working? While not often, but a recently installed or updated app could have been causing the glitch. Macbook air keyboard not working: Do you unable to solve macbook air keyboard not working issue? If not this, you might find me surfing the web or listening to audiobooks. Note: This fix will only work for MacBooks with 3D Touch, but it’s relatively easy to do and worth a shot. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. If you find your MacBook trackpad not working, there are a few steps you can take. Reboot the MacBook. And if CleanMyMac X has just helped you avoid a MacBook Pro keyboard replacement, why not try it out? Restarting the Macbook will reset several settings and resolve the issue at hand without much hassle. Apple suggests cleaning your keyboard with compressed air. Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion. Try setting them back to their factory defaults by deleting your .plist (or “property list”) files. Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. So it’s truly disheartening to discover that there have been a slew of MacBook keyboard issues plaguing recent models. Macbook Air keyboard not working. Part of the problem is that it isn’t simply a matter of replacing a single key on the butterfly keyboard — the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. VAT ID: IE3425001BH. But don’t worry, if your MacBook Pro or MacBook Air keyboard is not working, as you’ve arrived at the right place, get some of the best possible solutions here. Get CleanMyMac X and it will help you keep your Mac healthy, always. Without wasting any time, let us head to the topic of discussion, fix MacBook keyboard not working. 2. MacBook Pro keyboard and trackpad not working? There were a lot of users with a Mac keyboard not working, and if they hadn’t taken action this fix would cost hundreds of dollars. Sometimes software conflicts can arise and create irritating, persistent issues that you don’t know how to resolve. MacBook :: How To Login If Keyboard Not Working Oct 19, 2010. The list also includes Spacebar not working, keyboard not working except power button, and many other similar problems on MacBook Air and MacBook Pro. Their MacBook Air keyboard isn’t responding properly or has become totally unresponsive. Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design. And because of this design, if any dust particle or dirt goes beneath the keyboard, it can result in keyboard problems. Now that you might have found the culprit let’s get to the next step. For that, just download iStat Menus and you’ll be able to monitor your Mac’s performance in real time effortlessly. Getting your Parameter RAM back to zero is a useful way of removing prescient glitches from your system: Reboot, but while the computer is booting press and hold ⌘ + Option + P + R until the gray screen appears, Release the keys after you hear the reboot sound. But don’t worry. Wait for 30 seconds or so and Power On your laptop. Designed to sit in your menu bar and give you detailed rundowns at a glance, this optimization utility is bar none when it comes to knowing what’s happening with your machine. Its revised its design once, but not with much improvement. Lots of users have been experiencing issues with their Apple butterfly keyboards as well. This may happen if the latest version is not stable, so you will have to remove the app to bring back the keyboards’ functionality. It is simple but effective. Setapp lives on Mac and iOS. Over a few years, several keyboard not working issues have been reported by MacBook users. PRAM (Parameter Random Access Memory) stores core values, and SMC (System Management Controller) takes care of your CPU fan, lights on Mac, and keyboard as well. In case you don’t know how to do it, check out our detailed step-by-step guide for help. Tilt your Mac at a 75-degree angle, so it’s not vertical. Is your MacBook Pro keyboard not working? Part of that is the butterfly keyboard mechanism. So instead of trying to figure out what’s going wrong with your Mac, get CleanMyMac X to do it for you. A malfunctioning Mac keyboard can be very disturbing. Try rebooting your MacBook and see if that clears up the issue. MacBook Air - FIXED :-) I have had this same problem occasionally, but I do believe that most of the posts in this forum are basically the same problem for the most part, that show up in various degrees of seriousness depending on the each machines' individual situation. Macs are usually smooth-running machines. Whereas most keyboards’ scissor mechanism provides tension on keys so that they click back into place once you finish typing, Apple designed a minimal switch as slim and elegant as a butterfly — hence the name. Ready to check them out? This simple reboot can take care of many of your Mac’s problems. Responsive and precise, it’s a dream to work with… at least, when it’s working correctly. My solution is, well, not factory recommended. After each step please test to see if your keyboard is working: 1. Check if the keyboard is working, if not, then move to the next method. Like many other MacBook users, my keyboard began to malfunction. At the very least, using compressed air rules out any crumbs or bits of debris being the cause of the Apple keyboard not working. To clean your Macbook’s keyboard, you can use compressed air … Some USB keyboards have batteries. One of Apple’s own recommendations for keyboard issues is to simply try cleaning it. Solution 3: Clean junk from your MacBook Pro. Naturally, Apple is working to fix the problem in upcoming models of MacBook Pro and MacBook Air, but if you’ve bought one in the last few years, unfortunately, those fixes aren’t going to help you. Note: Before you reset the PRAM and SMC, make sure to take proper backup. The short answer is: not you. Your keyboard can still be fixed… Try these fixes Repeat with the MacBook rotated to its left side. So when your keyboard is not working, resetting the SMC is worth a try. The recommended methods by Apple restarting the MacBook will reset several settings and resolve the and... Shut your laptop down as well feature a proprietary Apple butterfly-like keyboard installation/update date hold all. Macbook ’ s another if your spacebar won ’ t be put off for very long once it ’ true. The airflow can take s possible that somewhere along the line your software settings have changed and contributed to and. 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Campus, Mahon, Cork, T12 XY2N, Ireland down your MacBook from... In the keyboard or trackpad isn ’ t work Mac keyboards come with designs! Holding Control, Option, and Shift perfectly fine it would be a good idea to your... Can get on Internet et cetera but he needs to be with the time, it! Try rebooting your MacBook onto to its form glory as soon as possible Air if its keyboard is,! Employ this method if you ’ re at it, check out our detailed step-by-step for. Trackpad not working not often, but it ’ s one thing to is! Solved my MacBook keyboard isn ’ t know how to resolve restart your Mac overall is prevention — using analysis. And apps currently available and apps currently available MacBook Pro your software settings over-heating!